What does therapy look like?

In a regular session, therapy looks a lot like a conversation. Although there is work to be done, the work happens as we talk. There won’t be many “how are you feeling” type of questions, so much as there will be a natural dialogue of therapist learning how to assist the client in meeting their goals. Especially in early sessions, clients can expect questions about their background, as well as their future desires. Each session will vary in specific content, depending on where the client is in the treatment process, but will continue to build on previous sessions and work towards the client-directed end goal. Select  this link  to read about the therapy types used at Solid Ground Counseling Center.

How do I become a client?

You can  click here  to establish a new client account online. Or you can set up an intake appointment by calling the main office number at 256-503-8586 or reaching out directly to the therapist you are interested in working with.


Mental health care, the health care umbrella that marriage and family therapy falls under, is subject to the same HIPAA rules and regulations as seeing your primary care provider. As such, your personal health information (PHI) is kept confidential. Solid Ground Counseling Center uses a secure, HIPAA compliant platform called CounSol for scheduling, client registration, and record keeping. When you choose Solid Ground you won’t need to worry about confidentiality and record safety.

Session Length

All sessions are 50 minutes, unless otherwise noted. Some work with children will be dictated by child’s tolerance of session work. In cases where the child is unable to have a productive full-length session, sessions may be shortened. Depending on the amount of time lost, fees may be adjusted.

Session Cost

Sessions are billed as follows:

• Rachel at $120/ 50 minutes

• Hannah and Dalal at $100/ 50 minutes

• Magdaline and Elizabeth at $70/ 50 minutes

• Jasmine and AJ at $35/ 50 minutes 

Prices are regardless of the number of individuals in your session. There are no new client fees. All session fees are due at time services are rendered.


Solid Ground Counseling Center does not bill insurance. All sessions must be paid for privately. We apologize for any inconvenience this causes and are happy to provide referrals for therapists who bill insurance.

Cancelling Appointments

Using our secure portal you can cancel (or reschedule) your appointments on your own up until 24 hours before your appointment time. Appointments that need to be cancelled or rescheduled within 24 hours MUST be cancelled directly with your therapist. Repeat cancellations may result in a referral. Please note, sessions cancelled within 24 hours of appointment will result in a charge of 1/2 your session fee.


We respect your time, and ask that you respect ours. Although we understand that sometimes emergencies happen, and everyone’s goals are different, therapy cannot produce positive outcomes when it is not attended regularly or taken seriously. Please note, no-shows will be charged a full session feeRepeated no-shows may result in a referral.

Termination of Treatment

Therapy is your journey. At intake, we will establish therapy outcomes, or goals that you desire to be met over the course of treatment. These goals will be continually worked towards as part of the session work. As treatment progresses and goals are met, we will discuss the end of treatment (we like to call it graduation, since you can always return!). Graduation happens in a collaborative way, and only once client determines treatment goals are met. Therapists at Solid Ground cannot require a client to continue therapy against the client’s wishes. 

What if I need my treatment records, or am going to court?

We understand that sometimes life throws us a curveball. In the event that you will need paperwork prepared for use outside of the therapy room, additional charges apply. Please   review here for a list of those applicable charges.


Solid Ground Counseling Center is located at 290 Pinehurst Drive, Madison AL 35758. We share a building with Hornsby Tire Distributors. 

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the U.S. Centers for Medicare & Medicaid Services.

Solid Ground Counseling Center Security officer POC: Rachel Sullivan 256-503-8586