Welcome to Solid Ground!

Why Solid Ground?

What is different about Solid Ground Counseling Center?

At its foundation Solid Ground is a place of love and hopeLife can be challenging, ugly, and difficult to navigate. In these tough times we typically feel unloved, alone, unseen, and hopeless. The work done at Solid Ground is intended to assist the client is seeing they are not alone, and refocus the mind to ones strengths, while facilitating emotional healing.

But how do I do that?

A core belief at Solid Ground is that in order for a person to cultivate any positive change of circumstances in life, one must feel loved. This is achieved by seeing each client as a unique person. Using an individualized treatment plan designed specifically for each client, therapeutic work conducted at Solid Ground should invigorate the client, and flood hope into their life. From this place of love and hope, the client can take on the challenge of directing positive growth in their life.

Positive growth? What exactly does that mean?

Growth looks different for everyone. Each circumstance is different, and thus must be treated as such. Positive growth is that which moves the client in a positive direction, towards a place of healthier functioning. Since therapy is a deeply personal journey, the client should ultimately be in charge of what that journey looks like. While there will certainly be therapeutic input, the course of life is lived by the client, and thus should be chosen by the client. Therapy will be a collaborative (joint) effort between client and therapist to create a realistic, desirable outcome that works best for the client.

Follow this link to find out what types of therapy are used at Solid Ground Counseling Center.

Have other questions? Check out our FAQ page!

Therapist Info

Rachel Sullivan is the owner | founder of Solid Ground Counseling Center.

Rachel is a married mom of four, local to the Madison, AL area. An Army veteran, Rachel has a strong desire to change the negative stigma surrounding, and improve accessibility to, mental health care in her community. She possesses a passion for pouring hope and life back into people and approaches her counseling practice with the same enthusiasm.

Rachel obtained her Masters in Marriage and Family Therapy and has a background in assisting and strengthening family systems. As an undergraduate she studied Child and Family Development and Psychology.  It was then that she fell in love with working with families. She completed her graduate internship here in Madison, AL at Inside-Out Ministries. Along with her time at Inside-Out she has worked as a peer counselor in a community pregnancy center, with children in both private practice and school settings, and nurtures relationships as a certified Facilitator of the globally recognized PREPARE/ENRICH relationship tool.

As a Licensed Marriage and Family Therapist, Rachel’s scope of practice includes working with individuals of all ages, couples, families with a variety of concerns including: anxiety, depression, coping & life skills, premarital counseling, marriage strengthening, trauma recovery, and family transitions. Marriage and Family Therapists are an elite group of mental health professionals who have a systemic perspective on wellness.

Additionally, Rachel is a Certified Family Life Educator – Provisional (CFLE-P). Building on her love for working with families, this professional accomplishment affords her the opportunity to provide even more beneficial assistance to family units. Family Life Education is the practice of equipping and empowering family members to develop knowledge and skills that enhance well-being and strengthen interpersonal relationships through an educational, preventive, and strengths-based approach.


• Northcentral University (Prescott Valley, AZ)
Master of Arts in Marriage and Family Therapy, 2018
• American Military University (Charlestown, WV)
B.A. in Child & Family Development, Minor in Psychology, 2012, with Honors

Alabama LMFT License # 563                                                                                           CFLE-P certificate # 1169310

If you feel that Rachel may be a good fit for your therapy needs, you can schedule an intake session by calling 256-503-8586. Interested in the therapy types used at Solid Ground? Follow this link.

Hannah Ruggles has a master’s degree in Marriage and Family Therapy from The University of Alabama, where she also obtained her bachelor’s degree in Human Development and Family Studies. Hannah primarily works with individuals, families, adolescents, and children. She interned for two years at the Capstone Family Therapy Clinic where she worked with all ages and family types and at the Sprayberry Center where she worked with adolescents. In the past she worked with children ages 5-17, performing behavioral counseling within the Arab City School System. Hannah has experience working with all ages in the areas including anxiety, depression, child behavioral issues, social skills, low self-esteem, relationship and family issues, family transitions, and parenting. Hannah holds Alabama MFTA license #230.

You can reach Hannah via email at hannahruggles@solidgroundmadison.com or by phone at 256-202-4890.


What does therapy look like?

In a regular session, therapy looks a lot like a conversation. Although there is work to be done, the work happens as we talk. There won’t be many “how are you feeling” type of questions, so much as there will be a natural dialogue of therapist learning how to assist the client in meeting their goals. Especially in early sessions, clients can expect questions about their background, as well as their future desires. Each session will vary in specific content, depending on where the client is in the treatment process, but will continue to build on previous sessions and work towards the client-directed end goal. Select this link to read about the therapy types used at Solid Ground Counseling Center.

How do I become a client?

You can click here to establish a new client account online. Or you can set up an intake appointment by calling 256-503-8586.


Mental health care, the health care umbrella that marriage and family therapy falls under, is subject to the same HIPAA rules and regulations as seeing your primary care provider. As such, your personally identifiable information (PII) is kept confidential. Solid Ground Counseling Center uses a secure, HIPAA compliant platform for scheduling, client registration, and record keeping. This is in an effort to help you rest easy. When you choose Solid Ground you won’t need to worry about confidentiality and safety.

Session Length

All sessions are 50 minutes, unless otherwise noted. Some work with children will be dictated by child’s tolerance of session work. In cases where the child is unable to have a productive session, sessions may be cut short. Depending on the amount of time lost, fees may be adjusted.

Session Cost

Sessions with Rachel are billed at $80/ hour, sessions with Hannah are billed at $50/hour, regardless of the number of individuals in your session. There are no new client fees. All fees are due at time services are rendered.


Solid Ground Counseling Center does not bill insurance. All sessions must be paid for privately. We apologize for any inconvenience this causes and are happy to provide referrals for therapists who bill insurance.

Cancelling Appointments

Appointments made through the online client portal cannot be cancelled less that 24 hours before appointment time. These appointments MUST be cancelled over the phone with your therapist. Repeat cancellations may result in a referral. Please note, sessions cancelled within 24 hours of appointment will result in a charge of 1/2 your session fee.


We respect your time, and ask that you respect ours. Although we understand that sometimes emergencies happen, therapy cannot produce positive outcomes when it is not taken seriously. Repeated no-shows may result in a referral. Please note, no-shows will be charged 1/2 the session fee.

Termination of Treatment

Therapy is your journey. At intake, we will establish therapy outcomes, or goals that you desire to be met over the course of treatment. These goals will be continually worked towards as part of the session work. As treatment progresses and goals are met, we will discuss termination of treatment. Termination happens in a collaborative way, and only once treatment goals are met.

What if I need my treatment records, or am going to court?

We understand that sometimes life throws us a curveball. In the event that you will need paperwork prepared for use outside of the therapy room, additional charges apply. Please review here for a list of those applicable charges.


Solid Ground Counseling Center is located in the Midway Office Center at 9694 Madison Blvd. Suite B5 in Madison, AL 35758. Our suite is located on the back portion of the parking lot, in building “B”.